What is an Australian Electronic Travel Authority (ETA) visa?
All travellers wishing to visit Australia must have a visa. An Electronic Travel Authority (ETA) visa allows people wishing to travel to Australia for short-term visits or business purposes to gain permission to enter Australia quickly and efficiently.
How long can I stay in Australia?
Under an ETA visa, you can stay in Australia for a maximum of three months on each visit. You can enter and leave Australia as many times as you like while the visa is valid.
Do I need to arrange my flight to Australia before applying for the visa?
No. All that is needed for an application for an ETA visa is your valid passport number and contact details for confirmation.
How will the airline know that I have an ETA visa?
Airlines have access to Australia's ETA database through their reservation system and will be able to verify your status upon departure.
What if I do not own a passport from an eligible country for applying through your website?
You can still obtain an ETA visa, but only through a travel agent, an airline office, or at an Australian visa office.
What happens if I already have an Australian visa or ETA?
If you apply for an ETA through our site and their system determines that you already have a current Australian visa or ETA with a longer period of stay than the ETA you are applying for, or your current visa or ETA has work rights or residency rights, the application will not be processed. However, the fee for our services will still apply to recover the costs of the non-refundable government fee and processing efforts.
What happens if my application is not approved?
In a small number of cases, an ETA will be denied for such reasons as past criminal convictions or an applicant's name turning up on a government watch list. In this case, you should apply through the nearest Australian visa office. The fee for our services will still apply to recover the costs of the non-refundable government fee and processing efforts.
When should I apply for an online ETA visa?
You should apply for the visa at least two weeks before your departure date.
